FREQUENTLY ASKED QUESTIONS

Yes - please always make an appointment before coming to the studio. Without an appointment we cannot guarantee that we will have the time to see you, and you may have to wait a while to be seen, if at all. We want to be able to help all clients as efficiently as possible, and understand your time is valuable.

We strictly do not offer the following piercings / placements listed below.Facial: CheeksBridgeForeheadOral:Tongue WebbingSnake Eye Piercing (surface / tip of the tongue)Body:Nape of the neckHands & fingersUnderside of the wristAny extreme body modifications (for example tongue splitting, ear pointing, scarification, branding, beading / pearling etc.)

We will not pierce anyone who is pregnant or nursing. This is due to risk of infection during healing which may cause harm to the baby. While nursing, within 4 weeks your milk is mature. It's rich in protein, sugar, vitamins and minerals, plus numerous bioactive components – such as hormones, growth factors, enzymes and live cells – to support your baby's healthy growth and development. Any risk of infection maybe carried through the milk to the baby.

You are always welcome to bring someone with you to your appointment for support. We do ask that if you bring more than one person with you, and they are not being seen by us that they wait outside of the studio. This is because we have a very small studio and it can easily become overcrowded. We ask that you do not bring pets, children or prams to your appointment unless you have someone with you who can supervise them. As much as we love meeting our clients pets and little ones, we do not have the time to watch them during your appointment.

We perform strictly needle piercings only. We are very much against the use of piercing guns.

We do not use numbing creams for a couple of different reasons: Due to the numbing effect, blood vessels constrict and flesh can tighten. This may play a part in the position and placement of the piercing changing after the cream has worn off. They can cause severe reactions to some people unknowingly. It is illegal for us to apply any medicated creams , ointments etc onto clients as we are not doctors.

We require a minimum of two days notice to reschedule your appointment. This is so we have enough notice to be able to offer the appointment to another client. Failure to notify us with a minimum of 48 hours notice will result in a loss of deposit. We have a grace period of ten minutes if you are running late to your appointment. We understand that sometimes things happen unexpectedly. If you are more than ten minutes late, this will result in a loss of deposit and appointment as we will not have enough time to conduct your appointment before seeing our next client.